Refund policy

Returns & Exchanges

Due to the nature of jewelry — a personal item worn close to the skin — we are unable to accept returns or exchanges for reasons other than quality issues.

This includes, but is not limited to:

• Change of mind or personal preference

• Sizing or fit issues

• Items that have been opened, worn, or used

• Damage caused by improper use or care

For hygiene and quality control reasons, once a piece has been opened or worn, it can no longer be resold. We appreciate your understanding.

If you believe your item has a quality issue, please contact us within 30 days of delivery — see our warranty section below.

30-Day Quality Warranty

Every Aster & Dae piece is inspected before dispatch. If your item arrives with a manufacturing defect, we will replace it free of charge.

• Coverage: 30 days from the date of delivery

• What’s covered: manufacturing defects, broken clasps, damaged stones, or faulty workmanship

• What’s not covered: normal wear and tear, accidental damage, improper care, or lost items

To request a replacement, please contact us with your order number and a photo of the issue. Once verified, we will send a replacement at no extra cost, including shipping.